Have you ever visited Convenient Food Mart at 23555 Lorain Road in North Olmsted? If so, you know owner Bill Rochelle! He’s been selling Lottery since 1974 and in business for almost 40 years, so Bill knows that it’s all about the customer. He says it’s important to add a personal touch to be successful. He places advertisements in the Convenient Store magazine, a magazine that circulates to store owners and customers-all at his own expense. Adding to that personal touch are monthly second-chance drawings. In June Rochelle gave away an 18-speed race bike as the latest giveaway prize. Others have included tickets to Las Vegas and a Wii gaming system! This personal approach is certainly a credit to his business. Convenient Food Mart has a weekly sales average of $41,486.
“He truly makes it about the customer,” says Sales Rep Chuck Parise. “His generous approach is key to his long-term success.”
Congratulations Bill and Convenient Food Mart, this week’s Ohio Lottery Retailer-of-the-Week!