Mindy Kelly has owned Sak’s Market in Newark for 31 years, and she says their customers are the best! She says if it weren’t for her customers, she wouldn’t have lasted this long. Her customers are like family and she makes them feel right at home with a big “welcome to the family” greeting. Customers will find service with kindness and a smile, and Kelly credits the friendly service to her Ohio Lottery retailer success.
The employees try to treat each customer individually, and they cash all winning tickets. Kelly feels that this sets her apart and keeps customers coming back. She says nothing upsets a customer more than buying a winning ticket and not being able to cash it. The business also has a dedicated play area for lottery customers. Sak’s conducts second-chance drawings, uses lucky signs, and hangs winning tickets. Kelly says she uses anything she can get to promote the Ohio Lottery. The market carries 50 instant games with a weekly selling average of over $16,000.
Congratulations Sak’s Market!