Ellet IGA, located at 255 Darrow Road in Akron, is a small grocery store. Owners Ken Dawson,Michael White, Michael Vanscyoc and Jeff LeBlanc describe it as off the main road but in a diverse neighborhood. How diverse is it? It is so diverse that the 15 employees who work there must be just as diverse in Lottery skills. Not only do they know their customers names but also what they want even before they ask.
The business has a dedicated lottery play area and the owners require that the employees treat lottery customers with dignity and respect. It’s a part of good training and good customer service, and they advise upcoming retailers to do the same. Ellet IGA carries 34 instant games and has a weekly sales average of $12,000.
Congratulations Ellet IGA!