Customers feel welcomed and appreciated at Putnam Beer Dock & Food Mart of Zanesville, which is this week’s Ohio Lottery Retailer-of-the-Week.
Owner A.J. Patel and his staff know how to make their customers comfortable, offering a dedicated play area and counter for viewing Keno drawings. The store includes second-chance drawings for Lottery customers and includes Lottery when holding special customer appreciation days.
Store employees make a point of keeping the Lottery top-of-mind with customers, especially when jackpots rise and there are new tickets or special Ohio Lottery promotions.
“Be friendly. Know your customers. Let them know that you appreciate their business,” says store manager Bakul “Harry” Patel.
Putnam Beer Dock & Food Mart will be recognized on Cash Explosion®, the Ohio Lottery’s TV game show, on June 13. Muskingum County residents can tune into Cash Explosion® on WHIZ TV 18 in Zanesville. The Cash Explosion show is carried on 13 stations across the state every Saturday at 7:30 p.m.