Convenient Food Mart staff engage with each and every customer at the store located at 27112 Detroit Rd. in Westlake. That trait has earned the business recognition as this week’s Ohio Lottery Retailer-of-the-Week.
Owner Nikunj Patel and store managers Sheilesh Patel and Parul Patel excel at making customers feel comfortable and important. With warm smiles, staff members take time to introduce new Lottery games and products to their customers. Convenient Food Mart also has a dedicated Lottery play area and offers second-chance drawings.
The welcoming nature and positive attitude of Convenient Food Mart employees has resulted in a high weekly sales average for both instant and on-line games. In the past year, Convenient Food Mart has increased sales by more than 38 percent and continues to flourish. Manager Sheilesh Patel says that the key to success is giving one’s complete attention to the customer, as well as keeping up-to-date with all product details.
The Convenient Food Mart of Westlake provides a warm reminder that a bright smile and an appreciative ‘Thank You’ can go a long way in business. The store’s continued positive attitude towards the Lottery is much appreciated.
Convenient Food Mart will be recognized on Cash Explosion®, the Ohio Lottery’s TV game show, on July 18. Cuyahoga County residents can tune into Cash Explosion® on WEWS TV-5 in Cleveland. The Cash Explosion show is carried on 13 stations across the state every Saturday at 7:30 p.m.