In the last week we’ve heard from a few of our Facebook friends who have been contacted by someone claiming to be a representative of the Ohio Lottery delivering the news that they won. These online scams are a dime a dozen these days, and we want to make sure you don’t fall for one.
Today two customers contacted us stating they received messages from someone named Deppe Chantelle Catharine. She has set up a Facebook page to look like ours, and she claims to be a representative of the lottery. Once she engages the customer via an instant message, she tells them they need to send money to receive their prize. Fortunately, neither of these customers sent money. They sent us messages instead.
How do you know it’s a scam? Here are some basics you should know.
- The Ohio Lottery will never ask you to pay money in order to claim a prize.
- We don’t call to tell you that you’ve won. In cases of our games, we don’t know who the winners are until they come forward to claim.
- We don’t do random drawings of our players. If you didn’t enter a drawing, that’s your first tip that it’s a scam.
- Look for misspelled words or incorrect use of words in the messages.
If you receive messages like these, don’t share any personal information or financial information. You can also ban the sender so he or she cannot communicate with you. You may also want to report their page to Facebook.
Most importantly, if you ever have a question or want to verify an email message you’ve received just give us a call. You can call our customer service line at 1-800-686-4208. We want our players and fans to be smart consumers. Be vigilant, and don’t fall for scams.