Service with a smile is the goal at Convenient Food Mart #3030, located at 788 East 200th Street in Cleveland. That’s just part of the reason the Ohio Lottery is pleased to recognize Convenient Food Mart as Retailer-of-the-Week for the week of September 14, 2015.
Gurpal Singh owns the business and his son Kirateal, manages it. As a lottery retailer for eight years, Convenient Food Mart is a top selling agent carrying 113 instant games. They say seeing is believing, so he displays pictures of winners on the store’s winner wall to promote the games.
Singh is a retailer who cares about integrity, professionalism, and commitment, adding that customer service is key. They keep machines full, make sure they carry all lottery games offered and tell customers about big winners and big jackpots. They have a dedicated play area for scratching and playing, and recently they added two more lottery machines for player convenience.
“We want our customers to know that we are 100 percent committed to their lottery needs. Our staff is honest and trustworthy and we make sure to treat customers like family or friends,” Singh said.
Sales representative Tony Krebs says, “Convenient Food Mart has been a Top 5 agent for eight years. They are always promoting Lottery and you see the same customers because they love the service at this location.”
Each week, the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office. Convenient Food Mart will be recognized on Cash Explosion® on September 19, 2015.
Cuyahoga County residents can tune into Cash Explosion® on WEWS-ABC Channel 5 in Cleveland. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.
Congratulations Convenient Food Mart #3030.