CINCINNATI – Hasmulkh and Minesh Patel, owners of Winton Sunoco at 9177 Winton Road are always willing to keep their customers happy. They will do all things within reason to “fix it,” and it shows: Excellent customer service skills result in a very high weekly sales average: $28,885 for instant and on line games. The Ohio Lottery is pleased to recognize Winton Sunoco as Retailer-of-the-Week for the week of June 13, 2016.
Courteous, hospitable and exciting is how Hasmulkh describes his lottery business. “Smile and never get upset with the customer. When it comes to hospitality, ask for the sale. Show enthusiasm, it breeds excitement. Always keep the customer happy and if there is a problem, find a reasonable way to fix it,” he said.
Winton Sunoco has sold lottery for 11 years, and the lottery team has developed trust and established rapport with the customers. New games are activated immediately; they will cash all tickets as much as possible. The business has two dedicated areas for play with two machines for serving customers faster during rush hours. They advertise all new games and have 5 TV’s for viewing throughout the store.
Lottery Sales Regional Manager Chip Taylor said he hears nothing but good things about this retailer. The team is always willing to go the extra mile in pleasing the clients. The business carries 57 instant games over the counter and 25 instants in the self-service unit.
Winton Sunoco will be recognized on Cash Explosion®, the Ohio Lottery’s TV game show, on June 11. Hamilton County residents can tune into Cash Explosion® on WCPO ABC Channel 9 in Cincinnati. The Cash Explosion show is carried on 13 stations across the state every Saturday at 7:30 p.m.
Congratulations Winton Sunoco!