Massillon Mini Mart goes above and beyond for their customers, and that is why they are this week’s Ohio Lottery Retailer-of-the-Week.
A dedicated Ohio Lottery playing area, and two terminals to play lottery on are just a couple of ways that the store accommodates their customer’s needs. Having two terminals makes for fast, efficient service, and that is very important when selling lottery products.
Massillon Mini Mart is constantly promoting new games. Every customer is always asked if they would like to play any lottery games. The committed staff has knowledge of what type of tickets their players like, and they even know many customers numbers by memory. Keeping the instant ticket cubes full as well as displaying winners is important in the store’s promotion of new games.
In order to be a successful Lottery retailer, owner Dushyant Patel offers this advice; “Keep instant bins full and visible. Make sure new games are on sale. Ask for the sale and sales will come. Display as many winners as possible. Be kind and courteous.”
Massillon Mini Mart averages $21,560 in weekly sales of instant and on-line games, and carries 70 instant tickets over the counter.
Each week, the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Massillon Mini Mart will be recognized on Cash Explosion® on Saturday, March 31.
Stark County residents can tune into Cash Explosion® on WKYC TV 3 in Cleveland. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.