Bedford Downtown Beverage is an Ohio Lottery retailer that has adopted the motto “Service with a smile.” Their outstanding customer service is why they are this week’s Ohio Lottery Retailer-of-the-Week.
The friendly staff at Bedford Downtown Beverage makes sure to greet all customers with a smile, and recommend new games for them to play. In addition to their great service they honor and cash winning tickets on site.
Promotion of their lottery games starts with the two WinStations in their dedicated Ohio Lottery play area. The store has two lottery terminals to expedite service and game sales. Ohio Lottery point of sale materials are always on display throughout the store.
To be a successful Lottery retailer, store owner Janakbhan Patel offers this advice: “Start small. Display all winning tickets and flyers on your store walls so customers can see that you sell winning tickets.”
Bedford Downtown Beverage averages $18,951 in weekly sales for both instant and on-line games and carries 56 instant tickets over the counter.
Each week, the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Bedford Downtown will be recognized on Cash Explosion® on Saturday, April 21.
Cuyahoga County residents can tune into Cash Explosion® on WKYC TV 3 in Cleveland. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.