The Patriot’s Travel Center is a small truck stop located in Wheelersburg. Their dedication to providing the very best customer experience is why they are this week’s Ohio Lottery Retailer-of-the-Week.
Customers are top priority at The Patriot’s Travel Center. Its friendly staff greets customers upon arrival into their store. There are booths at the location for its customers to relax and eat while playing KENO. The store has a dedicated lottery PlayStation area, where customers can scratch tickets and check for winners. In addition, the store is expanding to provide more space.
The Patriot’s Travel Center has grown its Ohio Lottery customer base by offering the most popular games, and cashing as many tickets as possible. To help promote the Lottery, the employees proudly display winner posters in the window as well as a dual jackpot sign that informs customers of current jackpot amounts. The MP vending machine & KENO monitor inside the store allows customers to purchase tickets themselves, and allows for expeditated service.
To be a successful Lottery retailer, store manager Michael Russell offers this advice; “It’s important to have a good accounting system in place. Make sure that you keep track of how many tickets you sell each day. Having a good system makes selling instant tickets easier.”
The Patriot’s Travel Center averages $14,419 in weekly sales for both instant and on-line games and carries 39 instant tickets from over the counter.
Each week, the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. The Patriot’s Travel Center will be recognized on Cash Explosion® on Saturday, April 25.
Scioto County residents can tune into Cash Explosion® on WSAZ TV 3 in Huntington. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.