Clark has managed to stay up-to-date and well-informed through the eight years it has been an Ohio Lottery retailer. The friendly, positive store environment is one of the many reason that it is the Ohio Lottery’s Retailer-of-the-Week.
The smiling, upbeat employees are on a first name basis with most of the customers. They have built a rapport with their customers, and they are treated like family. Customers at Clark enjoy that all winning tickets can be cashed in store. When someone wins, their picture is taken, and it is displayed on the wall alongside other winner pictures.
The staff will sometimes suggest tickets that still have a lot of top prizes remaining. The store has a very tidy dedicated area for Lottery players with KENO monitors. Players can play KENO, scratch and check their instant tickets in this area. Staying current and knowledgeable with all Lottery products and games is essential to the stores success.
To be a successful Lottery agent, store owner Vikrant Anand offers this advice; “Provide good customer service. Keep Lottery cubes full and make sure the newest games are out as soon as possible. Display the current jackpots and display all winners and current Lottery material.”
Clark averages $6,210 in weekly sales for both instant and on-line games and carries 50 instant tickets over the counter.
Each week, the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Clark will be recognized on Cash Explosion® on Saturday, July 7.
Montgomery County residents can tune into Cash Explosion® on WRGT TV 45 and WKEF TV 22 in Dayton. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.