Speedy Mart is an Ohio Lottery retailer that really knows how to make the customer feel like top priority. Outstanding customer service is just one of the store’s many positive attributes. This Ohio Lottery Retailer-of-the-Week is dedicated to a positive customer experience.
The helpful employees at Speedy Mart interact with players all day long. They offer friendly service with a smile. They are very knowledgeable and suggest different games and inform players of which games are the top winners and which are not. Customers continue to return to the store because employees treat them like family. They even know their customers by name.
Store owners Ricky and Shelly Patel are very proactive with Lottery. They know what their customers buy and what tickets the players want. Due to their devotion to a great customer experience, they remain one of the Ohio Lottery’s top retailers.
To be a successful Lottery agent, store owner Ricky Patel offers this advice, “Offer friendly service to your customers!”
Speedy Mart averages $19,700 in weekly sales for both instant and on-line games and carries 75 instant tickets over the counter.
Each week, the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Speedy Mart will be recognized on Cash Explosion® on Saturday, September 8.
Logan County residents can tune into Cash Explosion® on WRGT TV 45 and WKEF TV 22 in Dayton. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.